Refund policy
Return & Refund Policy
At Share The Ride, every purchase helps support the mission. We stand behind our products and want you to feel good about what you receive.
Returns
We accept returns on unworn, unwashed items within 14 days of delivery.
To be eligible for a return:
- Item must be in original condition
- No signs of wear, washing, or damage
- Original packaging preferred
If your item meets these conditions, we’ll get you taken care of.
Exchanges
Need a different size or received the wrong item? No problem.
We offer exchanges within 14 days of delivery for:
- Incorrect size
- Defective or damaged items
- Wrong item received
Just reach out and we’ll make it right.
Non-Returnable Items
Because many of our products are made-to-order or part of limited drops, the following are not eligible for return:
- Final sale items
- Custom or limited-edition products
- Worn or washed items
Refunds
Once your return is received and inspected, we’ll notify you.
If approved:
- Refunds are issued to your original payment method
- Processing time: 5–10 business days depending on your bank
Shipping costs are non-refundable.
Damaged or Incorrect Orders
If your order shows up damaged or isn’t what you ordered, contact us within 5 days of delivery.
Include:
- Your order number
- Photos of the item and packaging
We’ll fix it fast—either a replacement or refund.
How to Start a Return
Email us at: Info@BFGShareTheRide.com
Include your order number and what you need help with.
We’ll send you the next steps.
Shipping Returns
Customers are responsible for return shipping unless the item is defective or incorrect.
We recommend using a trackable shipping method—once it leaves your hands, it’s out of ours.
Our Mission
Every purchase supports Share The Ride and helps drive the mission forward. We appreciate your support and will always do our best to take care of you.